Privacy Policy
Privacy Policy for Gliva
Last Updated: January 8, 2026
Welcome to Gliva (accessible via gliva.online). We value your privacy and are committed to protecting your personal data. This policy explains how we handle your information when you visit our store or make a purchase.
1. Information We Collect
We collect information to provide better services to all our users. This includes:
Personal Identifiers: Name, shipping address, billing address, email address, and phone number provided during checkout.
Payment Information: We do not store credit card details on our servers. All payments are processed through secure third-party gateways like Razorpay, Cashfree, or PayPal.
Device Information: IP address, browser type, and time zone collected automatically via Shopify.
2. How We Use Your Information
We use the data we collect to:
-Process and fulfill your orders, including shipping and order confirmations.
-Communicate with you regarding customer support or potential fraud.
-Send you marketing updates and "glow-up" tips via email or SMS (only with your explicit consent).
-Optimize our store layout based on how customers interact with the site.
3. Cookies
Our store uses "Cookies" to improve your shopping experience.
Functional Cookies: These allow the site to remember your cart items while you browse.
Analytical Cookies: These help us understand which products are trending so we can improve our collection.
Managing Cookies: You can choose to disable cookies through your browser settings, though some features of the store may stop functioning.
4. Third-Party Services
To run a modern dropshipping store, we share specific data with trusted partners:
Shopify: Our e-commerce platform host.
Suppliers/Logistics: We share your name and address with our shipping partners to deliver your products.
Marketing Tools: We may use third-party tools (like Meta Pixel or Google Analytics) to show you relevant ads.
Legal Compliance: We may disclose information if required by Indian law or to respond to valid legal requests.
5. Data Security
We take the security of your data seriously. Gliva uses industry-standard encryption (SSL/TLS) to protect information transmitted during the checkout process. While no method of transmission over the internet is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
6. Your Rights (DPDP Act Compliance)
Under Indian law, you have the following rights regarding your personal data:
Right to Access: You can request a summary of the personal data we hold about you.
Right to Correction: You can ask us to update or correct inaccurate information.
Right to Erasure: You may request that we delete your personal data (subject to legal record-keeping requirements).
Right to Withdraw Consent: You can opt-out of marketing emails at any time using the "Unsubscribe" link.